Then, compare your test printing with the illustrations below. If you are having print quality problems, first perform a test print. Print quality does not improve after head cleaning Recycle or discard the cartridge alignment sheet.Printer rollers leave unwanted marks on your documents Follow the on-screen instructions to load the cartridge alignment page print side down on the scanner glass, and then click Scan to scan the alignment page. Click Align Ink Cartridges on the Device Services tab. In the printer software, click Print & Scan and then click Maintain Your Printer to access the printer toolbox. For more information, see Open the HP printer software (Windows) on page 17.Ĭ. Load letter or A4 unused plain white paper into the input tray.ī. Update the firmware for the printer using this link. Wait until the warm-up period finishes and your printer is idle and silent before you proceed. The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. (7) Reconnect the power cord to the rear of the printer. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (6) Plug the power cord back into the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on.
In the meantime, I suggest you do a Hard Reset Is the printer a test page or Alignment page? To provide you with an accurate solution, I'll need a few more details:
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